SöVA8 100% satisfaction guarantee
You may return the items purchased from SöVA8 for any reason within thirty (30) days of purchase. for online purchase, the product ship date is the date of purchase. Refunds will be issued via your original form of payment. Shipping and handling charges for the free sample are non-refundable.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Returns will be processed and refunds issued within 14 business days of return package receipt.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
you should consider using a trackable shipping service. Without a tracking number we don’t guarantee that we will receive your returned item.
Send your purchase and receipt to our Returns Department. for returns via mail, you must send the original package, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period.
Thank you in advance for your understanding. Your continued support helps us to pass savings onto you our customer.